Last Updated: March 28, 2023
In providing our Services we may link to third-party websites. We cannot control or correct problems with these third-party websites. You may also want to address your concerns directly to these third parties.
If you have difficulty accessing or using any element of our Services, please contact us using the information below. We will work with you to try to provide the information, service, or transaction you seek through a communication method that works for you and is consistent with applicable law.
To access closed captioning for live video streaming with YouTube’s live captioning, please mouse over the video while it is playing. If you see a button labeled “CC”, click it. If a pop-up menu appears, select the “English” option. To turn closed captioning off, click the “CC” button. If a pop-up menu appears, select “CC Off.”
We are continuously improving our Services and working to make them more accessible. If you are having difficulty accessing our Services, please contact us at accessibility@virgingalactic.com . To enable us to respond in a manner most helpful to you, please indicate: (1) the nature of your accessibility problem, (2) the specific page or content you are trying to access, (3) the type of browser and any assistive technology (if applicable) you are using, (4) the approximate date and time you attempted to access the content, and (5) your contact information, including the best time and method to reach you.
If you have any suggestions or questions regarding the accessibility of the Services, please contact us:
Call us: +1 949 774 7640 - Email us: accessibility@virgingalactic.com